Shipping policy

Effective date: 16/01/2026

We currently only ship within the United Arab Emirates. We’re working on expanding across the GCC. For any GCC order enquires, please reach out to us at support@nad2go.com

Order processing:
Orders are processed Monday to Friday, excluding public holidays. Orders placed on weekends or public holidays will be processed on the next business day. We do not ship on Sundays.

United Arab Emirates delivery:
We aim to deliver within 1-2 working days across all Emirates. Orders placed on weekends or public holidays will be processed on the next business day. Unfortunately, we do not ship on Sundays.

Shipping costs and Customs:
Shipping costs are calculated at checkout based on the delivery method and destination. International orders (when available) may be subject to customs duties and taxes, which are the responsibility of the recipient. We are not responsible for delays caused by customs processing.

Tracking and delivery issues
Tracking information will be provided by our courier service to the number inputed when you check out. If you experience any issues with your delivery, please contact us at support@nad2go.com. Remember to include all details of your order.

We may update this shipping policy from time to time. For any shipping-related questions, please contact us at support@nad2go.com